AI Voice Agents
AI voice agents answer calls, qualify leads, book appointments, and handle FAQs — 24/7, at the cost of a fraction of a human rep. We design, build, and deploy production voice agents for insurance, lead gen, and customer support.
What we build
Deliverables
- Inbound voice agents for lead qualification and FAQs
- Outbound calling agents for follow-ups and appointment booking
- Voice agents integrated with your CRM and calendar
- Custom voices via ElevenLabs and Cartesia
- Call recording, transcription, and analytics pipelines
- Human handoff flows for complex or high-value calls
Who this is for
Ideal clients
Insurance agencies, lead gen companies, and customer support teams that need to handle high call volumes without proportionally scaling headcount.
FAQ
Common questions
How human does an AI voice agent sound?
Using ElevenLabs or Cartesia voices with sub-500ms latency, current AI voice agents pass casual conversation. They sound natural in structured flows like lead qualification, appointment booking, and FAQ handling. For nuanced or emotionally complex calls, we build in human handoff triggers.
Which platforms do you build on — Vapi or Retell?
Both. Vapi gives more flexibility for complex call flows and custom LLM routing. Retell is faster to deploy for standard inbound/outbound patterns. We benchmark both for your use case and recommend based on latency, cost, and reliability requirements.
Can the voice agent integrate with our CRM and booking system?
Yes. CRM integration (HubSpot, Salesforce, or custom) and calendar booking (Calendly, Google Calendar, custom) are standard parts of every voice agent deployment. The agent updates records and books appointments in real time during the call.
How much does a voice agent cost to build?
A focused inbound or outbound voice agent with CRM integration typically costs $10,000 to $25,000. Multi-flow agents with complex routing, custom voices, and analytics pipelines run $25,000 to $60,000+. Ongoing platform costs (Vapi/Retell/ElevenLabs) run $0.05–$0.15 per minute of call time.
What happens when the AI does not know the answer?
We build explicit escalation paths: the agent acknowledges it cannot help, captures the caller's details, and either transfers to a live agent or schedules a callback. No dead ends.
Related reading
Guides, comparisons & benchmarks
blog
Vapi vs Retell AI Latency Benchmark: Real Response Times in Production (2025)
We measured end-to-end voice agent response latency on Vapi and Retell across 1,000 calls using different LLM and TTS combinations. Here are the real numbers.
blog
AI Voice Agents for Insurance Agencies: What Works, What Doesn't, and How to Get Started
A practical guide to deploying AI voice agents in an insurance agency — covering inbound lead qualification, appointment booking, and what to expect from your first production deployment.
blog
Vapi vs Retell AI: Which Voice Agent Platform Should You Use in 2025?
A technical comparison of Vapi and Retell AI covering latency, pricing, customisation, and which platform to choose for insurance, lead gen, and customer support use cases.
Technologies
Ready to start?
Book a free 30-minute call and let’s see if we’re the right fit for your project.
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